3466
- Details
- Highlights
- Company
Ootused kandidaadile
We are seeking a professional with impeccable personal culture and communication skills to join our team.
Applications should preferably be submitted in English.
The ideal candidate will:
- Communication: the ability to use the principles of correct communication, which enables effective establishing contacts with individual clients and co-workers. the ability to combine innate soft skills with the knowledge and skills acquired during education and professional career.
- Relationship building skills: the ability to build appropriate interpersonal relationships and apply the principles and techniques of effective communication in individual relationships with business partners. Ability to maintain good relationships with co-workers and clients, even despite disagreement of some opinions.
- Customer orientation: knowledge of customer service standards and care for high sales quality; the ability to create an atmosphere of professionalism and create a friendly atmosphere conducive to good communication. The ability to actively listen, necessary in order to recognize the client's needs (the ability to paraphrase statements and skillfully summarise, the ability to tune in to the interlocutor). Ability to respond to customer objections (ability to use objections as a step to finalise the transaction).
- Negotiations skills: the ability to communicate effectively during the negotiation process; be distinguished by the ability to concentrate on interests, real tasks and problems; making a thorough analysis of the client's needs and possible proposals that he may submit; conducting business dialogue in a matter-of-fact way; asking questions; as well as making summaries, i.e. collecting thoughts and data in order to determine the degree of benefits obtained (summaries play a very important role in the negotiation process with a potential buyer).
- Education: Minimum Bachelor (technical) (will be plus- Bachelor in Construction industry)
- Professional experience: Minimum 2 years as technical specialist (will be plus-Experience in building sector)
- IT: MS Excel, CAD Google products (will be plus-PowerPoint, SAP)
- The required languages are English and Estonian.
Tööülesannete kirjeldus
- Compliance and Documentation Ensure adherence to regional construction legislation and maintain accurate, up-to-date technical documentation.
- Customer Support and Training: Provide technical support and conduct on-site/online training for clients, dealers, and installers.
- Claim and Calculation Management: Manage claims and roof calculator tools, ensuring accuracy and user-friendly updates for clients.
- Product Portfolio and Solutions Development: Collaborate with Sales and Marketing to manage the product portfolio, develop new solutions, and support project-specific specifications. Maintain the Master Data in the System.
- Cross-Functional Collaboration: Partner with Sales, Marketing, and Customer Service to align initiatives and support product testing and implementation.
Omalt poolt pakume
- Industry Leader- BMI Group is a well-established and respected leader in the roofing and waterproofing sector, offering a stable and influential platform for career growth.
- Professional Growth- Leverage our resources and network to advance your career and develop skills.
- We offer hybrid work 2 days home office/ 3 days in office; health insurance.
Up to €
2200
Additional information: quarterly bonus
Location
- Tallinn, Harjumaa, Estonia
- Remote work opportunity
Time of work
- Full-time
Skills
Languages
- English
- Estonian
Contact person
Katarzyna Lewiak
Katarzyna Lewiak
BMI is a leader in roofing and waterproofing dedicated to flat roofs and pitched roofs in Europe, Asia and Africa.
BMI Group: Braas Monier and Icopal (BMI Group) came together to create the largest roofing and waterproofing company in Europe, with a strong presence in Asia and Africa. Its leading the development of cutting-edge solutions in roofing, primarily focusing on sustainability.
At BMI it is never just a roof.
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